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Nikolas K. | Elance
 
176985602337900
Last Sign-in: Feb 24, 2015

Nikolas K.

Customer Support Expert
   United States
  |   Las Vegas, NV

Overview

Minimum Hourly Rate $12

Highly knowledgeable Client and Customer Relations Manager with superior communication skills and an unwavering dedication to customer and client satisfaction. 8+ years of experience finding solutions to maximize customer loyalty and company profits. Exceptional writing, speaking, and organization skills, as well as resolving complex issues, engendering loyalty in all external and internal team members, and creating process and operational workflows that meet or exceed all expectations.

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Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Microsoft Office
Retail
Customer Service
Microsoft Word
Microsoft Excel
Sales
Merchandising
Inventory Management
Management

Employment

Zappos Family of Companies
Customer Loyalty Representative
2012 - Present
Big Dog's Brewing Company
Brewery Assistant
2010 - 2011
U-Haul International, Inc.
Shift Lead
2008 - 2010
Escape the Fate, Inc.
Director of Sales
2006 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Nik_Kolly
Type
Individual
Member Since
November 2014
Elance URL
Verifications
0
Nikolas K. | Elance

Nikolas K.