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Nicole M. | Elance
 
176985602337900
Last Sign-in: Mar 21, 2011

Nicole M.

Proficient & Professional 24/7
   United States
  |   Glendale, AZ
  |  6:33 am Local Time

Overview

I am a excellent communicator, people oriented, aggressive service attitude with strong analytical and decision making skills. Ability to shift priorities and proactively seek methods of increasing customer satisfaction within a customer service/logistics environment. I have been in the customer service/clerical field for over 25years. I can provide you with quality while maintain a professional drive to complete your job. I am available 24/7, holidays included. I look forward to working with you.

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Skills (5)

Tested
Call Center Skills Test
My Score
avg
Office Skills Test
My Score
avg
Passed

Service Description

Call Center Experience - Outbound and Inbound calls (US)
Customer Service Support
Data Entry Experience
Internet / Intranet proficient
Microsoft office suite (Intermediate)
Typing: 65 wpm
Administrative Assistant
Available 24/7



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Employment

Comcast Cable
Admin Asst / Customer Service Rep
2007 - Present
As a Admin Asst/Customer Service Rep I Provide administrative support for team members. Prepared and formatted presentations letters of internet and day-to-day correspondence. Set installation...

Education

University of Maryland
Business Marketing
2006 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Inside Sale Rep
Admin Asst
Call Center
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
nikole113
Type
Individual
Member Since
March 2011
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Nicole M. | Elance

Nicole M.