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Nilesh Shetty | Elance
 
176985602337900
Last Sign-in: Aug 4, 2015

Nilesh Shetty

Remote Support Specialist:Windows:Clients & Se
   India

Overview

Minimum Hourly Rate $9

n astute professional with close to 5 Years of experience in IT industry, Passionate about a career that could provide me avenues for future growth and having an emphasis laid on commitment to excellence, innovation and team work.


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Portfolio

Skills (10)

Tested

Service Description

Extensive knowledge of Active Directory\ SCCM\ Windows –Client\Server
• Strong proficiency in Windows Server 2003 and Windows 2008, including add/remove features, Registry security, Group Policy, Migration, Back Up and ability to troubleshoot.
• Good understanding of VPN, Computer Hardware, Wireless Routers, Anti Virus, Remote Tools.

• Advanced monitoring, administrative, troubleshooting and managing infrastructure based systems.

• Good customer management & Call handling skills (proper escalation/ownership of call).

• Demonstrated experience for complex technical analysis and diagnosis of complex systems environments and for the projects handled specifically for Migration & Transition Projects.

• Complying with the ITSM & SLA standards by observing the Incident Management lifecycle process.

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Education

SMU
Master Of Computer Application
2012 - 2014
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Windows 7
Windows Server
Technical Articles
VPN
Antivirus
Wireless
Application Support
Google App Support
IT Support
Remote Support
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Nileshetty
Type
Individual
Member Since
July 2015
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Nilesh Shetty | Elance

Nilesh Shetty