I have 10 years of experience working as an Administrative assistant, Customer support and Front office executive. I have depth expertise in administrative support, data entry and customer service. I can handle e-mail responses, bulk e-mail sending, fill online forms, do online surveys, online research, upload videos, create countless accounts, copy/paste, knows ms office well and can do data entry jobs as well. I am also a fast learner with good typing skills.
Bachelor of Arts
2005 - 2008
Alliance Consulting Services
2007 - 2008
Manage and supervise general administration requirements – Daily office environment maintenance including furniture/fixture, lightings, air-conditioning and ventilation - Administer staff office/seating arrangement - Provide administration support to VP. Providing administrative support to Company events, including the hosting of corporate VIP visitors - Organize for birthday celebrations, parties, picnic, & conferences. Follow up on general enquiries and attend to phone calls, walk in and email enquiries. Liaise with counterpart in Hyderabad and provide cross functional support. Assist in improving current administrative and operation processes of the Office. Stationery management. Raising a purchase order & placing order - Preparing work orders. Mail handling - preparation of outgoing mail, shipping and tracking of documents - Maintaining First Aid Kit. Preparing work permit, gate pass & A/c requisitions. Maintaining library books & Taking care of guest house. Vendor Management -Manage various `out-sourced' services - Manage the office supplies, the procurement process, including vendor selection and monitoring their price performance. Facility management – Manage Reception, pantry, office storage and other public areas. Travel arrangements - Coordinate and assist visa applications for business travels, Bus pass, Two/four wheeler pass, domestic and international travel, Tickets, Hotel booking. HR Related- Coordinate for the interview with the HR team. Joining formalities for new joinees (Issuing ID card, Access card, Visiting card, Medical insurance, collect personal details, Up-date birthdays, Staff list, and Contact details). Maintenance of attendance registers. Prepare time sheet. Update leave status. Coordinate for the relieving formalities. Preparing general documents / reports. Finance: Handling Petty Cash. Checking the invoices and process for payment. Coordinating for PF related queries for ex-employees. Distribute Sodexho pass & payslips. Handle certain queries while coordinating with the finance & HR team.
Fidelity Information Services Private Limited
2005 - 2007
Facility management - Manage and supervise general administration requirements – Vendor Management - Maintenance of attendance register - Mail handling: preparation of outgoing mail, shipping and tracking of documents - Maintaining First Aid Kit - Stationary Management - Preparing general documents / reports - Travel arrangements: Bus pass, Two/four wheeler pass, Visa, domestic and international travel, Tickets, Hotel booking, - Raising a purchase order & placing order - Preparing work orders - Joining formalities for new joinee (Issuing ID card, Access card, Visiting card, Medical insurance, Collect personal details, Up-date birthdays, Staff list, Contact details) – Prepare time sheet of staff on monthly basis – Update leave status - Arrange Sodexho pass - Arrangements for birthday celebrations, parties, picnic, & conferences - Preparing work permit, gate pass & A/c requisitions – Maintaining library books & Taking care of guest house.
Tata Consultancy Services Limited
Front Office Executive
2003 - 2005
Attending incoming calls- Connecting ISD & STD calls, attending to the visitors - arrangements for the client visits- Conference room booking & Preparing the conference rooms for meetings - checking emails- Maintaining registers -Maintaining first aid kit - attending complaints over the telephone and registering the complaints.