I am Emerley B.Villarosa, married, and presently working in a BPO company. I belong to the non voice group which caters Health Insurance in the United States. My task is to verify the insurance of the patient.
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January 16,2012- Present - BACK OFFICE SUPPORT
SPI Healthcare - Register patients
- Verifies insurance of the patient
October 2, 2010 – April 1, 2011 - HUMAN RESOURCE STAFF
- Screens the applicants if they are qualified for the
position that they are applying
- Incharge of the benefits of the employees
August 2010 – October 1, 2010 – GUIDANCE COUNSELOR
Institution Asian College of Science and Technology
( ACSAT )
- Counsel students if they have low grades, unexcused absences, if they also violated the rules and regulations of the school.
March 2008 – July 2010 PATIENT RELATIONS OFFICER
Employer Asalus Corp. – Intellicare
( HMO )
- Assist patient when they need to avail the services of the affiliated physicians.
- Ask for information regarding the patient’s condition from the nurse or attending physician.
- Assist patients during discharge and have their bills computed & thoroughly checked if their medicines and laboratories corresponds to the diagnosis given by the attending physician.
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Asalus Corp.- Intellicare
Patient Relations Officer
2008 - 2010
- Explains the coverage of our clients when they are admitted
- Computes their hospital bills