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Nancy I. | Elance
 
176985602337900
Last Sign-in: Oct 9, 2012

Nancy I.

Virtual Temp
   Canada
  |   Montreal, QC
  |  10:25 pm Local Time

Overview

Minimum Hourly Rate $11

Virtual Temp can free up your time and facilitate your workload.

Discover the ease of contracting daily office tasks to a Home Based Virtual Office Assistant that has over 25 years of experience. I offer and provide quality professional services within the diverse demands of any office on a short-term and/or long-term basis. As a Virtual Office Assist, I become your company’s voice by providing your clients with the necessary information to their inquiries via telephone, email and chat. I can also create, update and convert documentation...

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May 18, 2012|Customer Service|$0|Completed

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Skills (4)

Tested
Customer Service
MS Outlook
MS Word 2007
MS Excel 2007

Service Description

Do you need help with that column of paperwork and/or document files that need to be processed?

I perform a range of processing tasks from Translations to Data Entry in any Word, Pdf, Excel, PowerPoint format

Keep in touch in your clients by using a real time Customer Service Operator who can convey the necessary information that your client requires via chat, telephone and email support.

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Employment

ADVANIS
Bilingual Marketing Researcher
2012 - Present
Working remotely using automatic outbound dialing that call willing participants to answer scripted survey questions on varies topics of interest.
THE SHOPPING CHANNEL (Home Base Agent)
Customer Service
2011 - Present
Working remotely answering billingual inbound order and customer service related calls. Answering calls and inquiries and any other issues in a professional manner that assures customer...
MIX DIRECT CANADA (Home Base Agent)
Customer Service Agent/ Email Support
2011 - Present
Answering Customer Service inbound calls in regards to product inquiries as per repeated informercials broadcasting. Providing customer service solutions by resolving issues with standard...
ELECTRONIC DOCUMENTS (Frelancer)
Document Formatter
2007 - Present
Temporary Virtual Office Services. I help keep the office going. Answering incoming calls and emails, doing follow-ups, confirmation, word processing, power points, excel spreadsheets,...
RENOVATION EXPERTS (Home Base Agent)
Customer Service
2010 - 2011
Working remotely making outbound calls to verify and update customers’ submitted inquiries for renovation estimates. Responding to customers inquiries and concerns using standard procedures and...
YUM PIZZA HUT (Home Base Agent)
CUSTOMER SERVICE
2010 - 2011
Working remotely answering inbound order calls, customer complaints and responding to telephone inquiries using standard procedures and scripts. Interacting closely with team members via chat to...
SENSEER INC (Home Base Agent)
Marketing Analyst
2009 - 2011
Working remotely, searching the internet thru various search engines for inputting relevant keywords into a mindmap relating to a specific subject. Evaluating and identifying the accuracy of the...

Keywords

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  • 12 months
  • Lifetime
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Identity
Username
nisabel
Type
Individual
Member Since
July 2010
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Nancy I. | Elance

Nancy I.