I am a qualified MBA with 7 years of experience with US, UK & India based clients/companies. I have successfully completed 2 Onsite Business Transitions with 2 major US clients (General Electric, CT & Assurant Inc, GA).
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I have experience in below profiles:-
1. Admin / Virtual Assistant
2. Business Support
3. Web Research
4. Social Media Management/ Marketing
5. Finance & Accounting / Bookkeeping
6. Client Relationship Management
7. Business Transition
8. Data Entry
10. Process Training
I was also awarded as a Certified...
Jan 21, 2014|Virtual Assistant|Private|Completed
Jan 20, 2014|Virtual Assistant|Private|Completed
Jan 2, 2014|Other - Administrative Support|Private|Completed
I am expert in working as Admin Assistant / Virtual Assistant/ Web researcher and proficient in Business & administrative support, Social Media Management & Marketing, Transcription & Data Entry.
I have Good knowledge of Creating SOPs (Standard Operating Procedures) & Process Flow Charts related to Existing or New Process, Office systems & Subsystems.
1. Microsoft Office
2. Internet Research
4. Hootsuite (Social Media Management website)
5. Google Docs / Spreadsheet
6. Microsoft Outlook
7. Skype / Gtalk
8. Mainframe Systems
9. Citrix Platform
10. Lotus Notes / Cisco
11. Cognos (Creation & running queries)
12. Bank Websites (JP Morgan / AMEX etc.)
13. Various Accounting & other online software
My Key Strengths are :-
1. Ability to learn and absorb new skills/system/process quickly
2. Result oriented & Team work
3. Very good command over English & Hindi language
4. Good knowledge of Microsoft office with very good typing speed
5. I am Familiar with working in US/UK shifts.
6. Very good Internet speed with reliable Broadband connection.
7. If proper training is given before starting any work, I can assure you for the quality work with additional inputs for the best result
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EXL Services (for Assurant Inc, USA)
Business Analyst & Process Trainer
2011 - 2013
I have worked for Assurant Inc, USA as a Business Analyst & process Trainer alongwith onsite training.