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Nnamdi A. | Elance
 
176985602337900
Last Sign-in: Jun 5, 2015

Nnamdi A.

Creative Solutions
   Nigeria
  |   Port Harcourt, Rivers

Overview

I am a Dynamic and reliable Manager with 14 years experience in retail banking customer service experience, as a strategic/Planning coordinator in engineering firms and also as an office assistant in the public sector, who consistently exceeds company objectives to secure client satisfaction, loyalty and a track record of driving sales and boosting company morale.

Below are some of skills, which I put into any job assigned to me to give 100% customer satisfaction and retention ; -

Ability to Work in a Team Structure,
Ability to...

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Skills (10)

Tested

Service Description

CAREER HISTORY

Gecarls International Ltd Mar 2015 Date.

Manager, Operations & Logistics
I coordinate our clients Project documentation, logistics and mobilization, through a well set up and dedicated team of logistics and compliance specialist to ease the completion of their projects. I also provide a variety of programs to support global initiatives, such as; - detailed technical training both on and off the job knowledge transfer to boost staff morale.

Achievement
Within my first few weeks of joining the firm, I was able to streamline and improve the operational and marketing tactics which reduced our cost by 20% and increased our efficiency and customer satisfaction by 15%.



Diamond Bank Plc Apr 2005 to 2015

Head, Operations 2010 to 2015
Managing a team of Minimum thirteen and a maximum of forty-five (depending on the size of the branch), with the responsibility for operational efficiency of the branch, ensuring robust processes are in place, developing and implementing procedural changes; data reporting and maintenances, as well as liaising with Regulatory authorities, branches, and sales teams, to ensure that customers satisfaction are not just met, but exceeded.

Achievement
Promoted within 3 years of joining the bank from a Trainee to a Banking Officer and made the Head of Operations within another 15 months.
I successfully championed and completed the overall turnaround of...

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Overview  |  Job History  |  Resume/C.V.

Keywords

Dependability
Team Player
Reliable
Comprehensive
Articulate
Humble
Loyal
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Identity
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nnamdi711
Type
Individual
Member Since
December 2014
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Nnamdi A. | Elance

Nnamdi A.