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Neda Stojanovic | Elance
 
176985602337900
Last Sign-in: Sep 29, 2015

Neda Stojanovic

Experienced Customer Service professional
   Serbia
Pancevo

Verified Freelancer

Neda Stojanovic's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $22

I am professional with 11 years experience of work in Multinational Tobacco Company mostly in Customer service.
My goal is to create long-lasting Customer Relationships. My key areas of expertise include communication and listening skills, problem-solving, flexibility, initiative, proactiveness, professionalism and task orientation. Besides this, I maintained Sales Customers database (Sales and Merchandising system, SAP).
Customers are important assets. I do my best to follow up with every customer and provide better customer value and...

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Skills (10)

Tested
Microsoft Outlook
My Score
avg
Customer Service
My Score
avg
Passed
Excel
My Score
avg
Passed

Employment

Philip Morris International
Personal Assistant, Customer Sales Administrator
2003 - 2014

Education

Tchaikovsky National Musical Academy of Ukraine, K
Opera and concert singer, Professor
1995 - 2001
Overview  |  Job History  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
nnerandz
Type
Individual
Member Since
July 2015
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Neda Stojanovic | Elance

Neda Stojanovic