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Normae Seymour | Elance
 
176985602337900
Last Sign-in: Oct 14, 2015

Normae Seymour

To contribute top-level performance and maximum pr
   Jamaica
  |   Kingston, Kingston

Overview

Minimum Hourly Rate $9

I am a dynamic success driven individual that is focused at the task at hand with strong organizational and management skills. I am highly organized and a detail oriented professional with excellent computer skills with proficiency in MS Office Suite.
I am familiar with the principles and procedures of general Business Management, possess excellent phone etiquette and interpersonal skills, very flexible and goal oriented team player with the ability to handle multiple tasks and a quick learner with the ability to work unsupervised or as part...

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Skills (10)

Tested
Customer Service
My Score
avg
Office Skills Test
My Score
avg

Service Description

I offer customer service, administrative duties, basic events planning, public speaking. In working in a customer service environment as a call centre agent I have garnered experience in striving for one-call resolution of customer issues. Provide effective and timely resolution of a range of customer inquiries. Increase customer experience by providing information on new products, rate plans, and services through up selling opportunities. Boosting the sales of products.
I have completed ongoing training to stay abreast of product, service and policy changes. Handled a high influx of inbound calls within a dynamic call center environment. Managed multiple priorities and maintained effective results in a quota driven workplace. Accepted assignments with an open, cooperative, positive and team-oriented attitude.

Also in working the human Resource Management Unit, Communications Unit and in the hotel industry has equipped me with know how of dealing with different persons with different personalities therefore making me a people person with great interpersonal skills who is able to manage well under pressure. I have also been garnered with events planning skills.


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  • 12 months
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Identity
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Normzie
Type
Individual
Member Since
May 2014
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Normae Seymour | Elance

Normae Seymour