I have administrative and executive experience in sales and marketing industry.
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- Handles sales and account management for new and existing clients.
- Sells Call Centre Solutions and Fax Management Solutions.
- Managed sales lead and new incoming accounts
I enhanced my technical skills when I joined the Call Centre Industry, from Frontline Agent to Network Specialist Associate- Tier 3
- Tasks include Configuration, maintenance and monitoring of active
- Work on break/fix issues that could not be resolved at the Tier 2...
I have positive attitude towards work, goal oriented and results driven.
I have done sales and marketing management job for a software company before becoming a Sales and Account Executive for a prison based call center service provider in Singapore.
Professional experiences includes;
- Close monitoring Google and Yahoo ads. Analyzing Google analytic report , choice of keywords and its effectiveness.
- Selling call center software and services. This includes face to face company/product presentation, email blasting and telemarketing.
-Preparing quotations and closing sales.
- Account servicing. Serves as a point of contact for product and/or service trouble reports and maintenance for clients.
Has more than 3 years professional Technical Support Representative experience from a US based BPO company here in the Philippines. Started as a Front line agent turned Product Assurance Specialist then Network Support Specialist. Job Responsibilities includes;
- Resolving email issues, order status check and other related internet connectivity issues,
- Taking over call escalations from Front line agents and Supervisors.
- Deliver excellent customer service experience.
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