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Kristine Jaye M. | Elance
 
176985602337900
Last Sign-in: Mar 3, 2014

Kristine Jaye M.

Professional Filipino Online Worker
   Philippines
  |   San Jose Del Monte, Bulacan
  |  2:08 pm Local Time

Overview

Minimum Hourly Rate $30

I have administrative and executive experience in sales and marketing industry.
- Handles sales and account management for new and existing clients.
- Sells Call Centre Solutions and Fax Management Solutions.
- Managed sales lead and new incoming accounts

I enhanced my technical skills when I joined the Call Centre Industry, from Frontline Agent to Network Specialist Associate- Tier 3
- Tasks include Configuration, maintenance and monitoring of active
network equipment
- Work on break/fix issues that could not be resolved at the Tier 2...

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Skills (3)

Tested
Call Center Skills Test
My Score
avg
Computer Aptitude Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg

Service Description

I have positive attitude towards work, goal oriented and results driven.

I have done sales and marketing management job for a software company before becoming a Sales and Account Executive for a prison based call center service provider in Singapore.

Professional experiences includes;
- Close monitoring Google and Yahoo ads. Analyzing Google analytic report , choice of keywords and its effectiveness.
- Selling call center software and services. This includes face to face company/product presentation, email blasting and telemarketing.
-Preparing quotations and closing sales.
- Account servicing. Serves as a point of contact for product and/or service trouble reports and maintenance for clients.

Has more than 3 years professional Technical Support Representative experience from a US based BPO company here in the Philippines. Started as a Front line agent turned Product Assurance Specialist then Network Support Specialist. Job Responsibilities includes;
- Resolving email issues, order status check and other related internet connectivity issues,
- Taking over call escalations from Front line agents and Supervisors.
- Deliver excellent customer service experience.

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Education

Polytechnic University of the Philippines, Manila
Bachelor in Advertising and Public Relations
2001 - 2005
Genetic Computer School
E Commerce (Diploma)
2001 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

Data Entry
Email Marketing
Email handling/updating
and Customer Representative
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Identity
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nostrimijap
Type
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Member Since
March 2011
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Kristine Jaye M. | Elance

Kristine Jaye M.