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Ranganathan Nagarajan | Elance
 
176985602337900
Last Sign-in: Nov 4, 2012

Ranganathan Nagarajan

Experienced Customer Service People Manager
   India
  |   Chennai, Tamilnadu
  |  4:48 am Local Time

Overview

Minimum Hourly Rate $16

Experienced Customer Service People Manager, First point of contact for escalation, Reports, Capacity Graph calculation

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Skills (5)

Tested
Analytics
Call Center Skills
Customer Service
Microsoft Word
Publishing Fundamentals

Employment

Reed Elsevier
Associate Team Leader (Customer Support)
2008 - Present
Currently Handling a Team of 12. Work allocation to the team, Handle Yearly Appraisals, People Management, and Query Management. Providing process training to the new recruits. Attend...
Data Telesis Private Ltd
Senior Customer Support Executive
2006 - 2008
Handling calls on credentials Giving out claims, authorization on payments and referral information to members and Doctors. Returning e-mails and voice mails Cultivate positive and...

Education

University of Madras
Bachelor of Science
-

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
nranga003
Type
Individual
Member Since
February 2012
Elance URL
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0
Ranganathan Nagarajan | Elance

Ranganathan Nagarajan