A good portion of my time is spent quoting materials, researching products and information for my customers, answering phone call and making phone calls where necessary, alot of computer use as well emailing , faxing, troubleshooting, and listening. My Idea of customer service intails continuation until all options are exhausted because if the customer knows that you have done your absolute best then the chances of them returning to your establishent and to you personally are greater. I do take the time to make sure i do whatever possible to help, if not i will give them info to take home and research themselves or send them to someone that can help them.
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »