Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Nathaniel W Parsons

Affordable USA Service & Support!
   United States
  |   Sheffield Lake, OH
  |  12:03 pm Local Time

Verified Freelancer

Nathaniel W Parsons's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $13

The benefits of a Whirlwind freelancer workplace have come to be my calling. The enjoyment of the clients that I encounter and their customers continue to build on my skill set and life experiences.

I enjoy the long term commitments to my clients and the various projects i get to be part of.

I have have worked hard going on two years to earn and keep my 5 Star Profile with 6,300 billable hours on www.odesk.com and it is now my mission to occomplish the same on www.elance.com.

I look forward to discussing your needs and doing it at an...

Read More »
Aug 8, 2013|Data Entry|$69|Completed
Jul 17, 2013|Customer Service|$0|Completed

View All »

Portfolio

I am proficient with Zendesk and I utilize this Help Desk in my own Small Business.
http://www.zendesk.com
This is Salesforce version of a Help Desk, this was formerly known as Assistly.
http://www.desk.com
One of the easiest and flexible Remote Tech Support choices available.
http://www.teamviewer.com
Embrace the next generation of Microsoft Operating System. It's not as hard as some are...
http://www.microsoft.com
Even-though I mainly buy on eBay, I have a 100% Feedback rating.
http://www.ebay.com
When it comes to Intuit Products: Quicken or Quickbooks, you can use these products for...
http://www.intuit.com

Skills (10)

Tested
Knowledge of Microsoft Office
Windows 7 Administration
Windows XP Administration
Windows Vista
Microsoft Access Administration
Microsoft Excel
Microsoft Outlook
Accounts Payable Management
Zoho Creator Programming
Salesforce App Development

Service Description

I offer a commitment of a strong work ethic and Integrity to all my clients. We will come to terms on an affordable price and an acceptable path of communication during the project in advance.

I have no issue with signing NDA's or Confidentiality Agreements.

My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance.

I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues.

I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems.

We utilize the latest Software (or SAAS) using Microsoft Office 2013, Adobe Creative Cloud, Google for Work, One Drive, Drop Box, Google Drive, iCloud, Evernote, Last Pass, Wix, Squarespace, and...

Read More »

Keywords

tech_support
phone_support
windows_7&8
pdf
live_chat
zendesk
customer_service
zoho
paypal&ebay
ms_office_2010&2013
Company Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
nwparsonslkwd
Type
Company
Member Since
September 2009
Elance URL
Verifications
0
Nathaniel W Parsons | Elance

Nathaniel W Parsons