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Karen Braschuk | Elance
 
176985602337900
Last Sign-in: Aug 28, 2015

Karen Braschuk

Customer Service / Transcription / Proofreading
   Canada
  |   Toronto, Ontario

Overview

Minimum Hourly Rate $20

"Karen Braschuk is a "customer delight specialist" in the truest sense. Her warm tone and sincere empathy is clearly demonstrated each time she assists a client over the phone or online. She immediately puts the client at ease and zeroes in on their issues by listening carefully to their concerns."
- DarryllAMP

"Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!"
- MMLNESC

"First time using this contractor. GREAT job....

Read More »
Aug 4, 2015|Virtual Assistant|Private|Working
Jun 15, 2015|Telemarketing|Private|Completed
Nov 3, 2014|Customer Service|Private|Completed
Oct 1, 2014|Virtual Assistant|Private|Completed
|
4.9

View All »

Portfolio

Skills (15)

Tested
English
English Speaking Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
U.S. English Basic Skills Test
My Score
avg
U.S. English Proofreading Skills Test (AP Style)
My Score
avg
U.S. Word Usage Test
My Score
avg
UK English Basic Skills Test
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avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
English Punctuation
U.S. English Punctuation and Mechanics Test
My Score
avg
Transcription
Transcription
My Score
avg
Microsoft Office
Microsoft Outlook
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Typing
Virtual Assistant
Zendesk
AWeber
Constant Contact
HootSuite
InfusionSoft Marketing
Ontraport

Service Description

- Online Customer Support - Zendesk
- Transcription
- Proofreading/Editing
- Calendar Management, Scheduling, Appointment Setting
- Social Media Community Administration - Facebook, Twitter, LinkedIn, YouTube, SGrouples
- Maintaining Customer Profiles - Ontraport, Infusionsoft, Zoho
- Sales and Refund Processing - 1ShoppingCart, Authorize.net, PayPal



Read More »

Keywords

customer service
transcription
proofreading
social media
data entry
Excel
Word
PowerPoint
virtual assistant
admin assistant
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.9
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
officesupport911
Type
Individual
Member Since
September 2006
Elance URL
Verifications
0
Karen Braschuk | Elance

Karen Braschuk