"Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!"
I provide excellent live customer support "virtually." This includes online help desks, website chat boxes, email handling, moderation of social media accounts, and timely telephone responses.
"First time using this contractor. GREAT job. Highly recommended for others who are looking for great transcription work. Very professional, quick to respond, and accurate work. Will def use again!"
I specialize in top-notch transcription of teleseminars, webcasts, online summits, presentations, and published interviews, as well as proofreading/editing of newsletters, blogs, articles, and website copy.
- Online Customer Support - Zendesk
- Calendar Management, Scheduling, Appointment Setting
- Social Media Community Administration - Facebook, Twitter, LinkedIn, YouTube, SGrouples
- Maintaining Customer Profiles - Ontraport, Infusionsoft, Zoho
- Sales and Refund Processing - 1ShoppingCart, Authorize.net, PayPal
Number of Employees
As per standard Elance terms:
- $20 per hour for virtual assistant services
- $69 per audio/video hour for transcription services
New England Success Coaching, Inc, CEO