Karen Braschuk | Elance
Last Sign-in: Jul 29, 2015

Karen Braschuk

Customer Service / Transcription / Proofreading
  |   Toronto, Ontario


"Karen Braschuk is a "customer delight specialist" in the truest sense. Her warm tone and sincere empathy is clearly demonstrated each time she assists a client over the phone or online. She immediately puts the client at ease and zeroes in on their issues by listening carefully to their concerns."
- DarryllAMP

"Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!"

"First time using this contractor. GREAT job. Highly recommended for others who are looking for great transcription work. Very professional, quick to respond, and accurate work. Will def use again!"
- dmanshoory
Service Description
- Online Customer Support - Zendesk
- Transcription
- Proofreading/Editing
- Calendar Management, Scheduling, Appointment Setting
- Social Media Community Administration - Facebook, Twitter, LinkedIn, YouTube, SGrouples
- Maintaining Customer Profiles - Ontraport, Infusionsoft, Zoho
- Sales and Refund Processing - 1ShoppingCart, Authorize.net, PayPal

Payment Terms
As per standard Elance terms:

- $20 per hour for virtual assistant services
- $69 per audio/video hour for transcription services
Margaret Lynch
New England Success Coaching, Inc, CEO
Virtual Assistant
Karen Braschuk | Elance

Karen Braschuk