Karen Braschuk | Elance
 
176985602337900
Last Sign-in: Jul 29, 2015

Karen Braschuk

Customer Service / Transcription / Proofreading
   Canada
  |   Toronto, Ontario

Resume/C.V.

"Karen Braschuk is a "customer delight specialist" in the truest sense. Her warm tone and sincere empathy is clearly demonstrated each time she assists a client over the phone or online. She immediately puts the client at ease and zeroes in on their issues by listening carefully to their concerns."
- DarryllAMP

"Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!"
- MMLNESC

"First time using this contractor. GREAT job. Highly recommended for others who are looking for great transcription work. Very professional, quick to respond, and accurate work. Will def use again!"
- dmanshoory
Service Description
- Online Customer Support - Zendesk
- Transcription
- Proofreading/Editing
- Calendar Management, Scheduling, Appointment Setting
- Social Media Community Administration - Facebook, Twitter, LinkedIn, YouTube, SGrouples
- Maintaining Customer Profiles - Ontraport, Infusionsoft, Zoho
- Sales and Refund Processing - 1ShoppingCart, Authorize.net, PayPal

Payment Terms
As per standard Elance terms:

- $20 per hour for virtual assistant services
- $69 per audio/video hour for transcription services
References
Margaret Lynch
New England Success Coaching, Inc, CEO
Virtual Assistant
Karen Braschuk | Elance

Karen Braschuk