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Stephanie O'Rourke | Elance
 
176985602337900
Last Sign-in: Sep 14, 2013

Stephanie O'Rourke

Administrative Professional
   United States
  |   Cary, NC
  |  7:34 pm Local Time

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Overview

Minimum Hourly Rate $21

A highly resourceful, flexible, innovative, and enthusiastic administrative professional possessing extensive and diverse administrative management and customer service experience. Well organized with the ability to work proactively researching and resolving administrative and customer service issues.

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Skills (10)

Tested
Business Writing
My Score
avg
Passed
U.S. English Grammar Test (For Writing Professionals)
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Constant Contact
My Score
avg
Administrative Assistant
My Score
avg
Customer Service Test
My Score
avg
Email Etiquette
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avg
Event Planning
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avg
Office Skills Test
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avg
Office Administration
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avg
Passed

Service Description

professional and reliable virtual assistance with:
- customer service
- client and vendor follow up
- travel arrangements and logistics
- client database management
- project management
- word processing
- calendar management and appointment setting
- order processing
- email campaigns (Constant Contact)
- event planning

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Employment

Simple Solutions by Design
Owner/Consultant
2012 - Present
* Personalized file and time management systems * Pre and post move organization * Facilitate downsizing, senior transitions * Residential organizing * Space management and redesign
University of North Carolina
Program Administrator
2010 - 2012
* Provided administrative and operational support to the Executive Director * Managed all aspects of annual fundraiser * Served as liaison for all UNC departments, external clients, vendors, and...
Therapy Central
Office Manager
2009 - 2010
* Managed office operations, customer service, and staff of five employees * Responsible for marketing, billing, vendor negotiation, purchasing, website maintenance * Conducted preliminary...
COREfit Training & Boot Camps
Owner
1997 - 2010
* Launched, owned, and managed a fitness boot camp and personal training business growing to over 60 members within the first six months. * Responsible for all administrative and managerial aspects...
Jerry Lawyer & Associates
Case Manager
2006 - 2007
* Liaison between 5 large insurance brokers and over 12 carrier representatives. Responsible for all aspects of insurance quote process from initial receipt, applicant research and background...
Future Electronics
Product Manager
1987 - 1998
Promoted 3 times in 6 years, from Customer Service Representative to Branch Product Manager for a global leader in electronics distribution. * Implemented marketing strategies for electronics...
Overview  |  Job History  |  Resume/C.V.

Keywords

Administrative
Virtual Assistant
event planning
customer service
office assistant
project coordinator
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
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Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Organizeit
Type
Individual
Member Since
September 2013
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Stephanie O'Rourke | Elance

Stephanie O'Rourke