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Trina Lf H. | Elance
 
176985602337900
Last Sign-in: Sep 28, 2014

Trina Lf H.

Administrative and Customer Support Specialist
   United States
  |  8:16 pm Local Time

Overview

Minimum Hourly Rate $10

If you are in need of of a professional Receptionist, Administrative or Executive Assistant, I have the experience and skill sets to meet your needs!

I am a an EXPERIENCED remote assistant and customer service representative. I can remain focused to task, I will meet timeline and deadlines, and I possess the critical thinking skills to "get the job done" with minimal to zero supervision.


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May 29, 2009|Other - Administrative Support|Private|Completed
|
5.0

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Portfolio

Mock up “information” work sample Source: Format and content edited for the purpose...
A resident at Westside wanted a copy of “The Song of Hiawatha” (Longfellow). The...
Mock up data global salaries and sample pivot table Sources cited on data page
Source: Format and content edited for the purpose of presenting “work sample”...
Information gathered from DOE website to illustrate knowledge with creating a Pro Forma...
Sample of web page illustrating logo design and site design

Skills (4)

Tested
Email
Email Etiquette Certification
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Microsoft Word
Microsoft Word 2003 Test
My Score
avg
Microsoft Excel

Service Description

JustMe! Hire me and let me help you GROW your business!

I have certificates of qualification in the following areas:
• Super Assistant Certification
• Certification Advanced Microsoft Word
• Certification Excel, Access, Powerpoint
• Certification Medical Terminology and Computerized Medical Billing
• Certification Ten Key Calc; Telephone Etiquette, General Filing

I have "hands on" experience operating the the Microsoft Suite versions of 97, XP, 2003 and 2010. Version 2010 is presently loaded on my system.

MS Word: General Correspondence | Build "Mail Merge" files | Design custom templates or forms. i.e. Interoffice telephone directory with custom page sizes
Access: General data entry | Name and address database | IOSHA incident database | Quality database
Excel: Spreadsheets | Import or convert data to/for charts, graphs, pivot tables
PowerPoint: STELLAR Presentations
Outlook: General Business Useage; Calendars
Adobe Acrobat (8): Convert docment packages into .pdf format

Other experience areas incude:
General Accounts Receivable and Payable
Customer Service Representative
Remote employment software utilized: VOIP, vdesk, vmware, citrix, sview, Seibel
Download/Upload data from/to remote storage and proprietary sites

System Information:
External Hard drive for storage of sensitive items
Norton Utilities subscription current
USB headset
Microsoft Office 2010 installed
Scanner/Printer/Fax
Send2Fax service and private fax...

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Employment

Freelance-Self Employed
Book Editor and Nanny
2011 - Present
December 2011 to Current: Full-time Nanny of two children Book editing project December 2011 to June 2012. Book editor and eReader converstions. Design web site and custom logo. Software...
Convergys
Remote Customer Service Representative
2010 - 2011
I sought and acceped remote employment opportunities to further strengthen the attributes of focus, independance, critical thinking and the skill of multi-tasking. • A successful remote employee...
Westside Village Healthcare
Weekend Receptionist-Concierge-Administrative Assi
2009 - 2010
My initial appointment was week-end front desk receptionist. In witnessing I was the only business office representative in the facility during the majority of my weekend shift, I immediately...
Reikena Home Solutions
Remote Administrative Assistant
2009 - 2009
This appointment was garnered via Elance, a company that provides an Internet virtual marketplace for freelancers and to negotiate work contracts with entities that hire independent professionals....
Navistar Incorporated
Administrative Support, Executive Secretary, Production
1994 - 2007
I have been on indefinate lay off since 10/2007. I am seeking level earnings potential utilizing the workplace skills I have attained.

Keywords

microsoft
executive assistant
data entry
customer service
telephone etiquette
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Clients
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Private
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Identity
Username
ournewz
Type
Individual
Member Since
June 2008
Elance URL
Verifications
Trina Lf H. | Elance

Trina Lf H.