I compose, manage and analyze policies and processes for a leading global technology firm and extend those skills to you. I'm flexible to your demands, whether you want someone to get the job done, no questions asked, or want a more collaborative relationship. Either way: my target is your target.
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Need documentation that reinforces new industry standards? Need to map policy changes to department changes? Message me! :)
Our arrangement should produce an outcome of such quality that everyone wins: your business, your clients, and my...
I'm skilled in a variety of disciplines and versatile enough to meet almost any project. I'm adept at drafting, editing, and management of SOPs, policies, processes, procedures, and consulting services on such.
I'm also great at:
~ Article editing
~ News research
~ Search Engine Optimization (SEO) consulting
~ Corporate communications
~ Training: workshops, tutorials, mentoring
~ Nonfiction services: memoirs, investigative, novelty, editorial, reviews
~ Marketing collateral: brochures, flyers, email blasts
~ Book reviews, such as novellas
~ Project charters
Extensive projects accepted on a case-by-case basis.
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Microsoft Process Analyst & Technical Writer
2011 - Present
Primarily handling SOPs, policies, processes for large global technical support teams. Immersed in a team that serves as the glue for syncing diverse and evolving global teams, virtual teams, and...
College Bookstores of America
Assistant Manager - Regent University Bookstore
2006 - 2009
My written work included everything from web copy, marketing copy, mass correspondence via emails, training PowerPoint presentations, and custom copy tailored to college-specific marketing and PR...
Seattle Territory Intern Sales Representative
2005 - 2006
As Intuit's Seattle Territory sales rep, I personally visited 16 vendor store-fronts to ensure the store's Intuit product was ideally placed and merchandised for optimum sales. I succeeded in...