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Francisco J. A. C. | Elance
 
176985602337900
Last Sign-in: Mar 10, 2015

Francisco J. A. C.

Experienced Customer Service Representative
   Philippines
  |   Mandaluyong City, Metro Manila

Overview

Minimum Hourly Rate $3

I've been a call center agent for more than five years. I handled a technical support account and several customer service accounts.

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Skills (1)

Tested
I have been a call center agent for five years.

Service Description

As a technical support representative I was trained to troubleshoot Windows, Mac, and Wireless support.

I assisted customers in installing their products on their computers. I also assisted them with warranty replacements.

As customer service representative I handled a UK telco account, a Financial account in the US, and a gas service account in the US.

I handled billing related concerns, I activated credit cards, I also assisted customers in choosing the best plans or benefits that fit their needs.

I also have advertising and marketing background since I took that up in college.

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Education

University of Asia and the Pacific
Integrated Marketing Communications
2003 - 2007
Overview  |  Job History  |  Resume/C.V.

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PacoCalero
Type
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Member Since
March 2015
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Francisco J. A. C. | Elance

Francisco J. A. C.