A highly motivated, efficient, passion-driven and result-oriented professional committed to pursuing a career on IT Industry.
Offers three years of experience in demonstrating strong problem solving skills, proficiency in Information Technology and expertise on various computer systems and multiple handheld and mobile device platforms.
Directly worked with Systems Administrators from some of Fortune 500 companies to attend to their Technical Support requirements, candidate has been proactively striving to achieve client objectives.
Knowledge in computer hardware and software including configuration, management and troubleshooting.
Intermediate level of knowledge of TCP/IP, network connectivity and management, the OSI model, LAN/WAN and WLAN.
Experience in MS System Administration, as well as different types of security software and hardware (firewalls, routers, modems).
Experience in all Microsoft operating systems at the administration level.
Intermediate knowledge of knowledge of MS Exchange, Outlook and Active Directory, Lotus Notes and Lotus Domino.
Knowledge of wireless carrier networks, as well as Blackberry, iOS, Androidís and Windows phone.
Ability to set up servers, install software, client software on a variety of handset.
Experience in diagnosing and troubleshooting server-related problems such as performance problems, permissions issues and lock-ups.
Ability to maintain excellent customer service relations and deal effectively with clientís enterprise IS and IT...
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