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Pamela Naidoo | Elance
 
176985602337900
Last Sign-in: Dec 20, 2012

Pamela Naidoo

Syspro ERP solutions
   South Africa
  |   Alberton, Gauteng

Overview

Minimum Hourly Rate $88

Syspro ERP Implementer, support, training, Project management.Willing to work in East and west Africa. Su

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Skills (10)

Tested
Enterprise Resource Planning (ERP)
Facebook Marketing
Call Center Skills
Computer Skills
Constant Contact
Customer Service
Email
General Office Skills
Helpdesk
Knowledge of Microsoft Office

Service Description

• To support and implement Impact/Syspro software on various sites.
• Report writing both financial and other.
• Upgrades to later versions
• Download all patches and update systems with new ports
• Business re-engineering to fit the system to the company’s needs
• Manage small to medium projects and changes on an ongoing basis
• Training on and off site – one on one and classroom environment accredited Train the Trainer
• System testing
• User Acceptance testing
• ODBC extracts and queries
• I specialize in the financial and distribution and manufacturing modules of ERP systems.
• Was part of a project whereby more than one system was being rolled out. Managed the Impact part of the project.
• Various end user training
• Accredited Facilitator for IT as well as skills training
• Prince2 Project manager
• To support, telephonically, all aspects of the SYSPRO product

• Investigate product related issues and give support telephonically
• Be analytical in prodding & testing in order to prove a product issue when raised
• Test customers data and find errors and provide solutions
• Interact with all VAR’s & their consultants
• Assist the VAR’s with any product related queries
• Improve knowledge in all areas of SYSPRO
• Contribute towards the Knowledge Base i.e. On-Line Help, FAQ’s, Support Articles, SYSPRO Training Material etc
• Go the extra mile in investigating an issue which could involve a site visit to a customer with the VAR


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Employment

Syscom
Consultatnt
2004 - 2010
• To support and implement Impact/Syspro software on various sites. • Report writing both financial and other. • Upgrades to later versions • Download all patches and update systems with new ports...

Keywords

Syspro
erp
training
support
implementation
facilitator
project management
My Snapshot
1
Elance Level
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  • 12 months
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Identity
Username
pam1106
Type
Individual
Member Since
December 2012
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Pamela Naidoo | Elance

Pamela Naidoo