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Extremely proficient, hyper-efficient, proactive Virtual Assistant slash Consultant.
My ultimate goal is to to please the customer, no matter what form that may take.
From many years in the customer service area of manufacturing i have developed excellent communication skills and product/industry knowledge.
Along with the ability to multitask with professionalism; I have great convincing skills. In any industry; convincing skills are absolutely essential to keep my contacts loyal to the company. My objective in any position that i have...
"The ladder of success is best climbed by stepping on the rungs of opportunity." - Ayn Rand
Virtual Assistant, Consultant & Contract Administrator
--20+ years in Sales/Customer Service/Management fields
-- Detailed experience in International logistics, time-zone adaptability and US culture vs others
--Research both on and off-line for a wide variety of needs, along with fact checking
--Exceedingly strong email knowledge, etiquette and phone skills
--Schedule management and travel coordination
--Project and task creation along with management of project
--In-depth knowledge of local, state and federal ( GSA) contracts and regulations
--Working within MS Word and Excel
--Managing additional talent needed to complete project
--Strong sales skills via phone, email and face to face
--Strong negotiating abilities
--Organizing and streamlining your current business model
--Very experienced and successful skip tracing/collection abilities
--Social Media Proficient
--Extremely detail oriented and efficient
I am not one to shy away from projects that others may consider daunting; I embrace them.
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Alcea USA ( Alcea srl Milan Italy)
Consultant/ Executive Assistant
2012 - 2013
Responsible for starting up the US division (based out of Brazil, IN) of an Italian-based Coatings (Commercial finish/paint) Manufacturer. Hiring of staff, Incorporation details, insurance, tax...
Indiana Furniture Industries
Customer Service Manager/CSR
2005 - 2009
Manager: Responsible for all aspects of managing a (6) person department.
Scheduling, handling escalated customers, doing numerous reports,
traveling when necessary. Cultivating and maintaining...