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Pamela Brooke Gibson | Elance
 
176985602337900
Last Sign-in: Feb 21, 2017

Pamela Brooke Gibson

When Your Work Escapes You, Send It To Me
   United States
  |   Brazil, IN
  |  3:54 pm Local Time

Overview

Minimum Hourly Rate $15


Extremely proficient, hyper-efficient, proactive Virtual Assistant slash Consultant.

My ultimate goal is to to please the customer, no matter what form that may take.
From many years in the customer service area of manufacturing i have developed excellent communication skills and product/industry knowledge.

Along with the ability to multitask with professionalism; I have great convincing skills. In any industry; convincing skills are absolutely essential to keep my contacts loyal to the company. My objective in any position that i have...

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Portfolio

Skills (10)

Tested
Customer Service Test
My Score
avg
U.S. Culture and Etiquette Test
My Score
avg
Passed
Government Contract Administration
Government Contract Management
20/20 Design Software
eBay Proficiency
High Level Of Confidentiality
Executive Reports

Service Description

"The ladder of success is best climbed by stepping on the rungs of opportunity." - Ayn Rand

Virtual Assistant, Consultant & Contract Administrator

Skill Set:

--20+ years in Sales/Customer Service/Management fields
-- Detailed experience in International logistics, time-zone adaptability and US culture vs others
--Research both on and off-line for a wide variety of needs, along with fact checking
--Exceedingly strong email knowledge, etiquette and phone skills
--Schedule management and travel coordination
--Project and task creation along with management of project
--In-depth knowledge of local, state and federal ( GSA) contracts and regulations
--Working within MS Word and Excel
--Managing additional talent needed to complete project
--Strong sales skills via phone, email and face to face
--Strong negotiating abilities
--Organizing and streamlining your current business model
--Very experienced and successful skip tracing/collection abilities
--Social Media Proficient
--Extremely detail oriented and efficient

I am not one to shy away from projects that others may consider daunting; I embrace them.
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Employment

Alcea USA ( Alcea srl Milan Italy)
Consultant/ Executive Assistant
2012 - 2013
Responsible for starting up the US division (based out of Brazil, IN) of an Italian-based Coatings (Commercial finish/paint) Manufacturer. Hiring of staff, Incorporation details, insurance, tax...
LaZBoy Contract Furniture
Contract & Sales Administrator
2010 - 2012
Responsible for everything in regards to Sales and Contract Administration for a globally recognized company specializing in Healthcare furniture. Handled all GSA Customer Service and purchase...
Inwood Office Invironments
Senior Customer Representative
1998 - 2010
YEARS EMPLOYED (1998-2000/Returned 2001- Feb. 2005/ Oct. 2009- Dec. 2010) Originally hired in as straight collection manager. Collecting all past due accounts; monitoring current accounts for...
Indiana Furniture Industries
Customer Service Manager/CSR
2005 - 2009
Manager: Responsible for all aspects of managing a (6) person department. Scheduling, handling escalated customers, doing numerous reports, traveling when necessary. Cultivating and maintaining...

Education

Northview HS
HS Degree
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Business Start up
Contract Administration
Customer Service
MS Word
MS Excel
Executive Assistant
Admin Support
Advanced Computer Skills
Negotiations
GSA
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Identity
Username
pamelabrooke
Type
Individual
Member Since
February 2013
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Pamela Brooke Gibson | Elance

Pamela Brooke Gibson