Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Anand Dubey | Elance
 
176985602337900
Last Sign-in: Apr 2, 2015

Anand Dubey

Email, Chat Specialist, Office Administrator
   India
  |   New Delhi, Delhi
  |  4:26 am Local Time

Verified Freelancer

Anand Dubey's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

LOOKING FOR A LONG-TERM CONTRACT AND BEING NEW TO ELANCE, I AM OFFERING MY FIRST 2 DAYS FREE TRIAL SERVICE FOR 6 HOURS PER DAY.

I've been in the industry of BPO for almost 5 years providing online chat and email support. I am a Senior Customer Service Representative in one of the largest BPOs of India. I have handled multiple chats (4-6 chats) at a time and got an average of 90-95% quality feedback from the customers. I have been a good team player of my team. My works and performances have been highly appreciated.

Experience and...

Read More »

Portfolio

Skills (10)

Tested
Customer Service
Email
Email Etiquette Certification
My Score
avg
Passed
Microsoft Word
Microsoft Word 2007 Test
My Score
avg
Microsoft Excel
Microsoft Excel 2007 Test
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
English Spelling Test (UK Version)
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Email and Chat Specialist
Sales
English
UK English Basic Skills Test
My Score
avg
Passed
Market Research

Employment

iEngergizer BPO, Noida
Sr. Customer Service Representative (Chat Support)
2011 - 2012
Worked with iEnergizer, Noida as Sr. Customer Service Representative for the chat process. My current job profile is to provide the information of the products to new and existing customers and...
IBM Global Business Services
Sr. Customer Service Executive (E-mail support)
2010 - 2011
worked with IBM Global Business Process Services for the e-mail support. My job profile in the company was to giving information about SPRINT TELECOM USA products and resolve customer queries and...

Education

Degree College Bhatauli Bazar Gorakhpur
Deen Dayal Updadhyay University, Gorakhpur
2002 - 2005

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
panditanand_007
Type
Individual
Member Since
November 2012
Elance URL
Verifications
0
Anand Dubey | Elance

Anand Dubey