It is my ambition to pursue a career path along the lines of Customer Relations, Support Staff or Administrative Positions. I believe that with my personality, experience and quick learning abilities, I will be able to make an impact in any organization that I am associated with. I am seeking a challenging placement in an innovative, progressive and Life changing organization to make real contribution towards the development of the organization and consequently creating opportunities for my professional learning and career growth. Depend on...
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May 14, 2013|Data Entry|$0|Working
Dec 17, 2012|Other - Administrative Support|$34|Completed
Dec 10, 2012|Other - Administrative Support|$17|Completed
Dec 6, 2012|Customer Service|$0|Completed
I was certified as a Typing Expert by America’s Typing Institute. I Hold three First Class Typing Certificates by Incorporated Phonographic Society in the United Kingdom and a Distinction Certificate in Electronic Document Preparation & Management (Microsoft Office) with the Caribbean Examination Council located in Barbados. My typing speed: 59 – 61 WPM. I have worked on several projects including PowerPoint presentations, Flyers, Word Documents, Excel Worksheets and Posters for both local and foreign companies.
I have worked as a professional Customer Account Executive/Call Center Agent, having experience with United States companies such as Comcast Cable, Nielsen, and Hewlett Packard. I speak fluent English. I am a trained Telephone etiquette, customer service, accent reduction, sales and marketing personnel. I am Goal oriented and I will ensure customer/client satisfaction is compulsory.
With experience in this field I am also hold a Principles of Business, Information Technology and Office Administration Certificates. My greatest strengths in this line of work are my capability of communicate verbally and written effectively, being goal oriented, honest and my quick learning ability. I have great organization and interpersonal skills and the ability to priorities tasks and delegate when necessary.
Strong communication and interpersonal skills, with the ability to...
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Clear Harbor Inc.
Process Coordinator (Promotion)
2011 - 2012
-Manage a team of Sixty-two (62) agents and five (5) Supervisors.
-Provide feed-back and coaching to employees under my care
-Take escalated calls and provided appropriate response to customers...
Clear Harbar Inc.
Customer Account Executive
2010 - 2011
-Accept inbound calls.
-Make outbound calls to customers.
- Data Entry
-Submit hourly reports to supervisors.
-Sell products to customers where applicable.
-Document Customers accounts on the...