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Preston Andrew | Elance
 
176985602337900
Last Sign-in: Oct 29, 2014

Preston Andrew

Customer Service, Data Entry & Virtual Assistant
   Grenada
  |   St. John's, Grenada

Overview

Minimum Hourly Rate $4

It is my ambition to pursue a career path along the lines of Customer Relations, Support Staff or Administrative Positions. I believe that with my personality, experience and quick learning abilities, I will be able to make an impact in any organization that I am associated with. I am seeking a challenging placement in an innovative, progressive and Life changing organization to make real contribution towards the development of the organization and consequently creating opportunities for my professional learning and career growth. Depend on...

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May 14, 2013|Data Entry|$0|Working
Dec 17, 2012|Other - Administrative Support|$34|Completed
|
5.0
Dec 10, 2012|Other - Administrative Support|$17|Completed
|
5.0
Dec 6, 2012|Customer Service|$0|Completed

View All »

Portfolio

Skills (10)

Tested
Customer Service
Call Center Skills
Helpdesk
Email
Phone Support
General Office Skills
Knowledge of Microsoft Office
Computer Skills
Time Management
Content Writing

Service Description

Data Entry

I was certified as a Typing Expert by America’s Typing Institute. I Hold three First Class Typing Certificates by Incorporated Phonographic Society in the United Kingdom and a Distinction Certificate in Electronic Document Preparation & Management (Microsoft Office) with the Caribbean Examination Council located in Barbados. My typing speed: 59 – 61 WPM. I have worked on several projects including PowerPoint presentations, Flyers, Word Documents, Excel Worksheets and Posters for both local and foreign companies.

Customer Service

I have worked as a professional Customer Account Executive/Call Center Agent, having experience with United States companies such as Comcast Cable, Nielsen, and Hewlett Packard. I speak fluent English. I am a trained Telephone etiquette, customer service, accent reduction, sales and marketing personnel. I am Goal oriented and I will ensure customer/client satisfaction is compulsory.

Virtual Assistant

With experience in this field I am also hold a Principles of Business, Information Technology and Office Administration Certificates. My greatest strengths in this line of work are my capability of communicate verbally and written effectively, being goal oriented, honest and my quick learning ability. I have great organization and interpersonal skills and the ability to priorities tasks and delegate when necessary.

Social Media
•Facebook
•Twitter
•Hi5
•Tagged

Strong communication and interpersonal skills, with the ability to...

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Employment

GrenVision
Virtual Assistant
2012 - 2012
-Call back clients to verify information on merchant card application -Assist inbound callers with processing card application -Prepare and submit daily order reports and statuses -Send out status...
Clear Harbor Inc.
Process Coordinator (Promotion)
2011 - 2012
-Manage a team of Sixty-two (62) agents and five (5) Supervisors. -Provide feed-back and coaching to employees under my care -Take escalated calls and provided appropriate response to customers...
Clear Harbar Inc.
Customer Account Executive
2010 - 2011
-Accept inbound calls. -Make outbound calls to customers. - Data Entry -Submit hourly reports to supervisors. -Sell products to customers where applicable. -Document Customers accounts on the...
All Class Shopping Center
Sales Clerk
2005 - 2005
It was a summer job where I was entitle to ensure sales were maintain and shocks are recorded and the customers were satisfied having a good customer service experience.

Education

St. John's Christian Seconday School
High School Diploma
2004 - 2009

Keywords

My idea of professionalism is probably a lot of people's idea of obsessive.
My Snapshot
1
Elance Level
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Identity
Username
pandrew
Type
Individual
Member Since
November 2012
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Preston Andrew | Elance

Preston Andrew