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Yvonne M. | Elance
 
176985602337900
Last Sign-in: May 22, 2014

Yvonne M.

Etiquette Guru with an addiction to Marketing!
   South Africa
  |   Cape Town, Western cape
  |  6:17 pm Local Time

Verified Freelancer

Yvonne M.'s identity has been verified.  Learn More

Overview

I am a diligent, strong-minded, work oriented individual who is both time conscious and efficient.
Having worked mostly in the sales and marketing fields, I have learnt to be both creative and attentive while tackling the jobs brought to me.

I also have vast knowledge in Microsoft Word and Excel, Customer service and have good command of the English Language.

Read More »
Nov 19, 2013|Telemarketing|$73|Working
Mar 12, 2013|Management Consulting|$0|Working
Mar 12, 2013|Customer Service|$0|Working
Mar 12, 2013|Other - Finance & Mgmt|$0|Working

View All »

Portfolio

Linked the website to Facebook and Twitter. By having Live Feeds on the website ensures...
http://www.resourceevent.co.za

Skills (7)

Tested
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Sales
Selling Skills Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed

Service Description

As an individual who hails from a business oriented background, I give my all in achieving goals within or before stipulated deadlines. Understanding the different aspects of business has propelled me to be creative, diverse, intuitive, proactive and attentive to my work.


I am an individual who holds a Degree in Commerce from the University of Eastern Africa. Aside from being passionate about marketing, I also have vast knowledge in Microsoft Word and Excel as well have a good command of the English language.

I am a certified Image and Etiquette trainer from the Image IT institute in Kenya and therefore have vast knowledge in:
Personal Image and Grooming
Business Protocol
Communication skills(Both Verbal and Non-Verbal)
Workplace etiquette
Internet etiquette

As a marketer, my duties therefore are:
To provide leadership in formulating the advertising, branding, direct marketing,sponsorship, public relations, sales promotion and online marketing functions of the
company.
Project and Logistics handling and execution.
Build a sustainable database of both clients and suppliers.
To generate quality leads that result in sales
Develop and execute sales/marketing proposals
Make presentations to clients and close sales
Build good relationships with potential and existing clients
Work with team to achieve sales performance targets
Oversee projects to completion
To work hand in hand with the sale staff to facilitate company growth

In both field of Image and Etiquette as well as...

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Employment

WEIGHT WATCHERS EUROPE
CUSTOMER SERVICE REPRESENTATIVE
2011 - 2012
Updating client information in the member database Front line client liaison Administration (incoming/ Outgoing emails to clients) Assist functions to support front-line agents Communication with...

Education

CATHOLIC UNIVERSITY OF EASTERN AFRICA
BACHELOR OF COMMERCE
2004 - 2008

Keywords

Telephone Handling
Marketing
Office Skills
Customer service
Microsoft Word
Microsoft Excel
Email Etiquette
Lead generation
Sales
Market Research
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Milestones
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Reviews
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Clients
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Identity
Username
Pashua
Type
Individual
Member Since
July 2011
Elance URL
Verifications
0
Yvonne M. | Elance

Yvonne M.