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Paula Blanca A. | Elance
 
176985602337900
Last Sign-in: May 3, 2013

Paula Blanca A.

call center skills, typing, translating,
   Philippines
  |   gumaca, quezon

Overview

Minimum Hourly Rate $7

I am an expert when it comes to customer service and call center skills and etiquette. I am used to multi-tasking and using several tools at the same time. Quality service and client satisfaction has always been my top priority. I worked in Business Process Outsourcing industry (BPO or Call Center as we call it here in the Philippines) for five years. I enrolled in a Speech Proficiency - Call Center Training Course before i enter the said industry. I have been a telephone banker in one of the biggest banks in the United States. I was one...

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Skills (2)

Tested
Translation English Tagalog
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Passed
English
English Speaking Test
My Score
avg
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

Customer service and call center skills and etiquette. I am used to multi-tasking and using several tools at the same time. Aside from that, I'm also best in typing jobs (preferably offline due to my schedule), and translating English-Filipino.

For my typing/translating jobs, I value time very much so be rest assured that I can deliver my service on time.

Now i am running my own internet cafe business but still wanting to explore and share my knowledge.


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Employment

24/7 Customer Philippines
Telephone Customer Service Agent
2009 - 2010
Aegis People Support Philippines
Telephone Banker/ Customer Service Representative
2006 - 2009

Education

University of the East
AB Legal Management
-

Keywords

call center skills
customer care
typing job
translating English-Filipino
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
paulablanca
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Paula Blanca A. | Elance

Paula Blanca A.