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Pauline D. | Elance
 
176985602337900
Last Sign-in: Oct 14, 2011

Pauline D.

Administrative Assistant
   United States
  |   Wilmington, NC
  |  6:46 am Local Time

Overview

Minimum Hourly Rate $11

My background includes serving as an administrative assistant for high level executives and supporting their customer/client service needs within the banking, accounting and now wholesale environments. I was also responsible for the training and development of a new Customer Service Assistants and I guide them through the daily tasks of the department as required.

Previously, I worked in Europe where I had my own Family run Company. This position allowed me to demonstrate the ability to market and grow my company and to effectively...

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Skills (5)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Office Skills Test
My Score
avg

Service Description

Personal Assistant
Administrative Assistant
Executive Assistant
customer service



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Employment

Verizon Wireless
Customer Service
2010 - 2011
- Point of contact for all customer concerns - Assist and resolve all issues with billing, past due balances and payment arrangements - Educate customers on our product, services and agreements -...
Leather Italia
E-commerce Customer Service/Admin Specialist
2009 - 2010
- Point of contact for all e-commerce issues, concerns or general product information for customers - Report directly to Chief Operating Officer with department reports when requested - Work...
Cleaning Doctor
Owner / Operator
2005 - 2009
- Owner/operator of National Cleaning Franchise - Sourced new commercial clients through network meetings - Researched and organized all major marketing strategies for the company - Coordinated...

Education

Ormonde Business College
Associates Degree in Business
2007 - 2009
Overview  |  Job History  |  Resume/C.V.

Keywords

assistant
clerical
administrative
executive
customer
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Identity
Username
paulined
Type
Individual
Member Since
May 2011
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Pauline D. | Elance

Pauline D.