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Paul Louie T. | Elance
 
176985602337900
Last Sign-in: Jul 26, 2011

Paul Louie T.

Admin Support Services - accurate & always on time
   Philippines
  |   Solano, Nueva Vizcaya
  |  10:53 pm Local Time

Overview

I am a recent graduate of Information Technology with units earned in Computer Engineering equivalent to four years. I am a new independent contractor and have just recently ventured into this job as I saw its great potential in generating income and thought that it wouldn't hurt to give it a shot.

My work experiences includes working as a technical support representative (DSL account and Tax account) and customer service representative (financial account) from two top call centers in the Philippines namely Teleperformance Philippines and...

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Skills (4)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
U.S. English Basic Skills Test
My Score
avg
Passed
Computer Skills Test
My Score
avg
Passed

Service Description

With this job, you can expect me to bring quality service in relation to customer service, transcription, virtual assistant, data entry, and research.

I have more than a year of experience as a call center agent, six months of which involves data entry and filling forms as one of my previous jobs is to provide technical support for e-filing taxes via phone and email.

Since I am an independent contractor from the Philippines where the timezone is different from most employers here in Elance, I am willing to work on a shifting schedule in order to be on the same page with my employer.


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Employment

Sykes Asia, Incorporated
Customer Service Representative
2008 - 2008
Provides customer care support for american customers regarding manual activation of their credit cards which also involves sales of added features available for their account.
Teleperformance Philippines
Technical Support Representative
2006 - 2007
Receive and answer calls from american customers to provide support regarding their purchased software for e-filing taxes. Also provided support to american customers regarding DSL installation...

Education

Saint Mary's University Bayombong, Nueva Vizcaya
Bachelor of Science in Information Technology
2008 - 2011
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
transcription
virtual assistant
data entry
research
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Identity
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paultito
Type
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Member Since
July 2011
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Paul Louie T. | Elance

Paul Louie T.