“It took several months longer to complete this project than I expected. I was informed by the freelancer several times that the project would be completed, or that work would be done, at a specific time; however, those deadlines often came and went. It became hard to trust the freelancer's owner deadlines. To be fair, we didn't have a clear goal of what we needed, but still, when we hear that the project will be worked on "next week," and no time is recorded, that's upsetting.
That said, I'm happy with the final application. It's beautiful, works as we requested, and we'll be using it for a long time here.
I wish the freelancer would have been more willing to communicate via video or screensharing, as sometimes I think that helps people understand each other a bit better, and move closer to completing the goal.”