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Patty B. | Elance
 
176985602337900
Last Sign-in: Jul 17, 2015

Patty B.

Proficient VA Services
   United States
  |   Tucson, AZ
  |  11:18 am Local Time

Overview

I am looking for clients who can appreciate strong organizational and follow up skills; I have the ability to effectively multi-task and maintain composure in a high-volume environment. I can execute quickly and efficiently to achieve timelines and deliverables. I also enjoy communication. When working with clients or customers of clients I strive to set them at ease and make them feel important and address any concerns in a kind and compassionate manner.





Read More »
May 1, 2015|Other - Administrative Support|Private|Completed
|
5.0
Mar 2, 2015|Virtual Assistant|Private|Completed
|
4.7
Dec 6, 2012|Customer Service|Private|Completed
|
2.2
Nov 7, 2012|Data Entry|Private|Completed

View All »

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Quickbooks Online
Microsoft Office Suite 2010
Calendar Management
Data Entry
Email Etiquette
Helpdesk
Time Management
Internet Research
Project Management

Service Description

Virtual Assistant, Data Entry, Research, Project Management, Customer Support Services, Office Manager

Running a business can get pretty hectic. Organization saves you time, saves you money, and saves your sanity. Whether responding to emails is taking several hours a day, your office is over-run with papers, you missed an important deadline or your customer service or the lack there of is suffering. I can help. Here are just a few ways that you might be interested in;

1. Email Management - Don't miss another important email.
2. Customer Service via helpdesk or phone
3. Appointment setting & reminder services
4. Manage your merchant accounts
5. Research and Data vetting & compilation (word processing/spreadsheets)
6. Database utilization
7. Online back end support
8. Product support (photos & descriptions)
9. Billing - Account payables and receivables
10. Budget Tracking and Analysis

Read More »

Employment

PattyB
Virtual Assistant - Freelancer
2010 - Present
Home Office Assist clients in tasks ranging from basic administrative support to include data entry, Customer Services structuring and implementation of help desk processes, assignments, provide...
Robbins Madanes Training Program Online
Virtual Assistant/Customer Support/Account Manager
2010 - 2012
Robbins Madanes Training Program Virtual Assistant/Customer Support/Account Manager Student Registration (Navigation, Technical Support, Billing & Collections Reconciliation) Student...
ITT Corporation
Budget Schedule Analyst/Admin Specialist Sr
2003 - 2009
Budget Schedule Analyst: Provide support to Project Managers in the planning and base lining of assigned cost control accounts in detail to include complete oversight of work packages, budget,...
Northrop Grumman Corporation
Engineering Aide II
1999 - 2003
Advanced Development/Engineering Logistics &Technology Management Assisted in the day to day functions of the maintaining and tracking capital budget expenditures and project capital funding...
Computer Science Raytheon
Secretary III/Administrative Specialist Sr
1994 - 1999
Provide administrative support to Control & Display Engineering Department for various ER maintenance and sustainment projects. To include preparing weekly project briefings to be presented to our...
Legal Field
Legal Receptionist/Secretary/Assistant
1989 - 1993
Law Offices of Fendig, McClemore, Taylor and Whitworth Brunswick, GA (Probate & Corporate Law) Law Offices of Divine, Wilkin, Raulerson & Fields Albany, GA (Defensive Litigation, Personal Injury,...

Keywords

Virtual Assistant
Data Entry
Research
Project Management
Customer Support Services
My Snapshot
4
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
78
Total
Milestones
Hours
Reviews
4.7
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
pburns
Type
Individual
Member Since
January 2010
Elance URL
Verifications
0
Patty B. | Elance

Patty B.