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Pelicia B. | Elance
 
176985602337900
Last Sign-in: Aug 10, 2015

Pelicia B.

Experienced Administrative Specialist
   United States
  |   Florence, SC

Overview

Minimum Hourly Rate $19

I am a professional with over 20 years of experience who is detail oriented, organized and a self-starter. I have experience as an administrative specialist and a client servicing specialist. I am proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook. I am an excellent candidate to fulfil your administrative needs.

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Skills (9)

Tested
Grant Management Skills
Client Services Skills
Project Management Skills
Event Planning Skills

Service Description

Provide administrative support by performing office duties such as answering multi-line telephone, preparing requisitions for ordering office supplies, ordering marketing materials, drafting letters for mail merges, maintaining equipment inventories, distributing office mail, managing paper and electronic filing systems, documentation shipping, maintaining policies and procedures and preparing meeting minutes. Provide client servicing support by assisting overseeing, coordinating, and managing aspects in developing partnerships with clients. Serving as liaison between account managers and clients to ensure client satisfaction through telephone and email correspondence. Maintain and navigate spreadsheets to update and research client information. Request system generated reports that tracked weekly and monthly progress to support client workflow plans. Assisting account management and implementation teams to analyze gaps in process. Perform reviews of accounts by researching documents and contacting clients to verify information. Update findings of discrepancies in department database. Meet department production goals and quality standards by working within assigned queues and procedures. Provide support of all review requirements.


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Identity
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pelyvebet
Type
Individual
Member Since
June 2015
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Pelicia B. | Elance

Pelicia B.