*This is a separate project, NOT the same as our other job posting*
We're looking to open a healthful fast food cafe in downtown Chicago (50 W Adams). It would be a part of the Canadian Vivanty's chain ( [obscured] /). At this point we're not looking for a full-blown feasibility study or a business plan; rather, we're looking for someone to provid...
Skills: business analysis, business plans, feasibility study
“My experience with Penngrp was very disappointing. Jeffrey B. was prompt with his responses until he received his initial payment. After that, I had to repeatedly ask him to keep me updated. When he was late, he provided no explanation until confronted by me again and threatened with arbitrage, and the explanations consisted of poor excuses, such as: "I don't want to make excuses but I did want you to know the reason for the delay was that my niece had her wedding on Saturday the 20th. I did not think it would have affected my scheduled completion date, but there was so much running around the week leading up to the wedding that I had not anticipated." "I just did not have the study with me, as I had my niece typing it up. (I just wanted to give her some work to help her earn a little money)." Considering that Penngrp requested part of the payment upfront, being late more than a week without a proper explanation was completely unacceptable. I understand that occasionally more time is needed, but I believe it's up for a freelancer to make a contact and give heads up to a person that has hired them. To Penngrp's credit, although the project was clearly written in a very hasty manner, delivered late, and throughout the project they exhibited poor communication and lack of professionalism, the final result was acceptable. However, I wouldn't recommend Penngrp to anyone due to the extra time needed in order to obtain status updates and the fact that they were late without a proper explanation. ”
“To begin I am sorry the client feels this way, but I had apologized for the delay, and the client did not seem to be a problem at the time. With respect to poor communication and being prompt before payment was received I can only say that we spoke during the initial awarding of the project in which we exchanged the general pleasantries. I was then contacted twice in one day asking for an update, this message was answered a few hours later. The project at hand did not require me to contact the client, however when the client contacted me I answered him within 12 hours. I gave my reason for the delay, and accept the consequences, but to say I exhibited poor communication and lack of professionalism is not true, as I answered all messages within a 12 hour period.”