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Jill D. | Elance
 
176985602337900
Last Sign-in: Jan 4, 2010

Jill D.

Offering THE BEST support for your customers
   United States
Edgewood

Overview

I have 8 years online support desk and phone support experience working both individually and as team support management. I've supported some extremely large product launches with customer resolution and satisfaction at 99%. I take pride in making your customers happy and repeat buyers.

I am proficient in MS excel and word, am familiar with online help desks, merchant systems and am a super fast learner for anything I've not encountered. I have worked with cpanel hosting, wordpress installs and blogging, some tech support experience. I can...

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Skills (1)

Tested
Telephone Etiquette Certification
My Score
avg

Service Description

I take pride in my work and you will too!
I have worked at home full time in customer support and virtual assistant capacity since 2001 with loyalty to one main client and his joint venture partners. I am organized, efficient and take great pride in making both client and customer happy. I have excellent references which I'm happy to supply upon request. Give me a try. I promise you won't be sorry.

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Overview  |  Job History  |  Resume/C.V.

Keywords

experienced support
customer relations and resolution
online research
8 years telecommute
thrive under pressure
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
PerfectCybersup...
Type
Individual
Member Since
January 2010
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Jill D. | Elance

Jill D.