I have 8 years online support desk and phone support experience working both individually and as team support management. I've supported some extremely large product launches with customer resolution and satisfaction at 99%. I take pride in making your customers happy and repeat buyers.
I am proficient in MS excel and word, am familiar with online help desks, merchant systems and am a super fast learner for anything I've not encountered. I have worked with cpanel hosting, wordpress installs and blogging, some tech support experience. I can...