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Perry Meehan | Elance
 
176985602337900
Last Sign-in: Feb 16, 2013

Perry Meehan

Incredible Customer Service
   United States
  |   Tampa, FL
  |  10:23 am Local Time

Verified Freelancer

Perry Meehan's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

I have been working for Delta Airlines as a Reservation Sales Agent for last 11 years. I recently took an early retirement package they offered. Now, I'm working for myself doing various jobs. I really enjoy the freedom it gives me and am looking to expand myself in the market. I always finish what I start and I give 110% every time I take on an assignment. I almost always finish ahead of schedule.

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Portfolio

This is my Associate Degree I received when I graduated from a business college in WVa.
This is my resume for the last 12 years.
Complimentary letter I received from a customer while working at Delta Airlines.
Complimentary letter I received from a customer while working at Delta Airlines

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
English Punctuation
U.S. English Punctuation and Mechanics Test
My Score
avg
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed
U.S. English Sentence Structure Test (For Writing Professionals)
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Microsoft Word
Microsoft Word 2003 Test
My Score
avg
Passed
Sales
Selling Skills Test
My Score
avg
Passed

Service Description

I provide excellent customer service for my clients. I've received 65 Complimentary Letters during my 11 years at Delta Airlines. During monthly call reviews, my manager always said that I have a great rapport with my callers.

I have a very calming voice with a little southern draw. I really enjoy taking care of the customer.

I recently did a typing test and scored a 68 wpm with 99% accuracy. I also did a alphanumeric data entry test and got 9000 ksph with 100% accuracy. So I can also handle any typing or data entry assignment with ease.

I have never had a problem with attendance. I'm very loyal and punctual.

I have a separate room set up for doing my work in my house. I don't have children or pets, so there is no chance of being disturbed. I also have a headset for taking calls or transcribing.

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Employment

Delta Airlines Inc.
Reservation Sales Agent
2000 - 2011

Education

Rutledge College
Associate Degree/Microcomputer Operations
1987 - 1989

Keywords

customer service
typing
alphanumeric data entry
travel
data entry
travel arrangement
social media
My Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
PerryMeehan
Type
Individual
Member Since
August 2012
Elance URL
Verifications
0
Perry Meehan | Elance

Perry Meehan