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Peter A. | Elance
 
176985602337900
Last Sign-in: Sep 10, 2010

Peter A.

Microsoft Office Operative
   United Kingdom

Overview

Minimum Hourly Rate $5

I offer an excellent skills package. An enthusiastic, committed focused individual with a conscientious approach, relishing hard work and opportunities for training and development; keen for job satisfaction through active participation in company success. An effective reliable and supportive team member, humorous, dedicated and enthusiastic. Energetic, keen to gain a thorough understanding and knowledge of the company and its products to attain a high level of capability. I enjoy meeting and surpassing targets either set by the company...

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Skills (4)

Tested
Customer Service
Customer Service Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg

Service Description

I am 54 yrs old married for 5 years in Edinburgh Scotland UK. have strong ties with my local church. I have been involved with charitable work - helping people with learning disabilities learn to gain computer skills. In my employment have been involved for the past 10 yrs with call centre/customer service, particularly with recovery of outstanding debts. I have found this very beneficial and stimulating for two reasons; one to help the company retrieve back their funds and two to help the client understand their predicament and to help them out of debt. I look forward to challenging and motivating projects whether large or small. I get a great deal of satisfaction from meeting or surpassing deadlines set. I can offer commitment and attention to detail. I look forward very much to working with your company.

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Employment

Various Employers
Customer Service/Administration
1974 - 2010
Have worked all my adult life dealing with customer service. As a driving instructor this involved teaching people of varying abilities to sit and pass their driving tests. I found this...

Education

Pitman Training
Proficiency in Microsoft Office for Graduates
2005 - 2005
Training and Development College,
Open College - Accident Insurance Investigation
2003 - 2003
Control Training Limited
City & Guilds 2 & 3 in Information Technology
1996 - 1997
High School of Dundee
Six 'O' Grades
1961 - 1974
Overview  |  Job History  |  Resume/C.V.

Keywords

Word Processing; Data Processing; Excel; Access; Word; PowerPoint; Data Entry; Formatting Documents; Working with Tables; Data Manipulation.
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Identity
Username
PeterAgnew
Type
Individual
Member Since
September 2009
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Peter A. | Elance

Peter A.