- 15 years of experience writing, researching, and editing a variety of effective documents for many industries.
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-Very thorough but efficient in researching topics to develop compelling, informative, and easy-to-read materials.
- Thorough and attentive to detail.
For the past 15 years, I have been offering writing, researching, and editing services to a range of industries, including banking and finance, insurance, medical, health care, software, theater, event entertainment, personal development and psychotherapy.
I have written promotional brochures and newsletters for an event entertainment company, a national Canadian bank, a health care agency, chiropractors and psychotherapists.
I have written technical documents such as user manuals, complex installation procedures, and policies and procedures for software companies, a major Canadian insurance company and a major Canadian mortgage company.
I have written training materials, both classroom- and online-based, for a national Canadian bank and leading software companies.
I have also written press releases and media kits to successfully promote a media arts organization, an independent theater company, a karate dojo, and a national singer-songwriter.
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Heterodox Communication + Design
Partner, Senior Technical Writer
2005 - Present
Developed the following effective communication pieces for clients: technical documents, online policies, processes, and procedures, online and classroom training materials, online help systems,...
1999 - 2005
Designed, wrote, and edited a complex library of software manuals for integrated software solutions in the e-commerce industry.
Managed a team of four technical writers. Responsible for ongoing...
Owner, Senior Writer
1992 - 1999
Developed effective communication pieces for clients including technical documents, online help systems, Web site content, promotional, and sales and marketing materials, such as sales scripts,...