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Uma Mahesh | Elance
 
176985602337900
Last Sign-in: Sep 4, 2014

Uma Mahesh

Good understanding skills and sound knowledge.
   India
  |   Vishakhapatnam, Andhra Pradesh
  |  9:08 am Local Time

Overview

Minimum Hourly Rate $11

This is uma mahesh.pillala. Completed my computer science engineering .Comprehensive problem solving abilities, Excellent verbal and written communication skills, Continuous learner and easily adaptable.• Worked with HSBC for three and half years.Worked with Credit Cards and Retail Services.We used to invent the solutions, for the disputes raised by the customer through online and we resolve the dispute.Promoted as “First Data Resource Banking.We resolve the queries of the customer, through an online application.Promoted as “First Direct...

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Skills (6)

Tested
DOS
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Passed

Service Description

o Awarded Best Customer Service Excellence certificate for the month of June, July, August, September, December for the year of 2010.
o Received Best Customer Service Excellence certificate for the month of February, April, July, September, October, and December for the year of 2011.
o Awarded Best Customer Service Excellence certificate for the month of January, February, March, June, July, August for the year of 2013.
o Received Super Star award for the month of October, year 2013.
o Received Quarter of the year certificate for 100 % quality, performance, meeting and exceeding all the parameters for the year of 2013.


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Employment

HSBC BANK PVT LTD
TRAINEE
2010 - 2013
I was hired in HSBC as a trainee. Where, i was been trained for almost 1 month. With spirit of reaching heights, i was a top performer certified person with 100% quality and 100% productivity. With...

Education

Andhra University
B-com (Customer Service Management)
2010 - 2013
Overview  |  Job History  |  Resume/C.V.

Keywords

Comprehensive problem solving abilities
Excellent verbal and written communication skills
Continuous learner and easily adaptable.With demonstrated ability to work as a team member and I will prove myself as a valuable member of the team to strives towards achieving the objectives and goals of the Organization.
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  • 12 months
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Identity
Username
pillalafreelancer
Type
Individual
Member Since
September 2014
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Uma Mahesh | Elance

Uma Mahesh