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Emmanuel T. | Elance
 
176985602337900
Last Sign-in: Sep 22, 2010

Emmanuel T.

Turning ideas into opportunity
   United States
Atlanta

Overview

I can do the following for you:

*Identify & improve processes.

*Make customer support more effective.

*Help you identify and implement technology to improve your business.

*Help you look at your business in new ways by identifying new paths to your goals. This idea generation can potentially create new revenue streams from existing skills.

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Skills (8)

Tested
Microsoft Excel 2003 Test
My Score
avg
Management Skills Test
My Score
avg
Data Interpretation Test
My Score
avg
Customer Service Test
My Score
avg
Operations Management Test
My Score
avg

Service Description

Sometimes you need someone to rearrange your puzzle to create new options. At other times, you just need some relatively quick research completed.

A freelance thinker with an engineering degree and a MBA can help you bridge the gap between technical concepts and practical business activity.

For example, in an effort to satisfy a large customer and preserve a software upgrade sale, I was brought in to provide strategic technical assistance. I established a plan to demonstrate several hardware options among which the end customer would need to choose to run upgraded software. This demonstration led to the selection of a less costly hardware upgrade and decreased the total project cost for the customer without sacrificing the software revenue for my client.

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Education

University of Michigan
Masters of Business Administration
1988 - 1990
University of Pennsylvania
Bachelors of Science - Systems Engineering
1981 - 1985
Overview  |  Job History  |  Resume/C.V.

Keywords

process improvement
customer support strategy
technology integration
business research & support
ideation
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
PlayTil_Ideas
Type
Individual
Member Since
March 2009
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Emmanuel T. | Elance

Emmanuel T.