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Poonam Sharma | Elance
 
176985602337900
Last Sign-in: Mar 25, 2015

Poonam Sharma

Passionate Recruiter
   India
  |   Indore, Madhya Pradesh
  |  5:55 pm Local Time

Verified Freelancer

Poonam Sharma's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

I provide the highest quality of work to meet the clients full satisfaction. I'm
Hardworking, Honest, Trustworthy, Reliable in Handling confidential matters, Professional to work with, Detail oriented with strong ability to understand specific instruction.

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as...

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Mar 7, 2015|Customer Service|$5,096|Completed
Dec 19, 2013|Customer Service|$0|Completed
Apr 17, 2013|Word Processing|$20|Completed
Jan 24, 2013|Data Entry|$0|Completed

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Portfolio

Transcription done for the Audio
Researched for all the vendors of cleveland hospital on google and updated their...

Skills (10)

Tested
Windows 7 Administration
English
Advertising
Internet Marketing
Market Research
Sales
Search Engine Marketing (SEM)
Social Media Marketing
Call Center Skills
Call Center Skills Test
My Score
avg
Computer Skills

Service Description

I have extensive experience working for international BPO’s for various technical and non technical process. I also have experience working on various small and big online projects.I am proficient in training and management . I grasp the things pretty quickly and apply them into the task. I am adaptive and positive I can manage in most difficult situations and can handle pressure .

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Employment

Crimson Salon
Manager
2012 - 2013
Taking care of the administration and Management ,Tie ups,New hirings,Marketing,sale and stock etc.
Serco BPO
Sr. Customer Service Associate
2011 - 2012
Helping customers to place orders for tools from nails to generators.Providing complete customer service and technical help for Harbor freight tools have more than 300 stores all over US. Was...
Wipro BPO
Technical support Assistant
2009 - 2010
Helped customers with technical queries for printers, desktops & Laptops, Ups ell . Was a subject matter expert.
Teleperformance
Customer Service Associate
2008 - 2009
Responsible to solve queries of customers for Airtel telecom services

Education

APS University
B.Sc.
- 2008
APS University
B.Sc.
- 2008

Keywords

Virtual Assistant
Customer service
Sales
Transcription
Data Entry
Research
Email Handling.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
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Clients
Total
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Identity
Username
poem07
Type
Individual
Member Since
September 2012
Elance URL
Verifications
0
Poonam Sharma | Elance

Poonam Sharma