1-Attract potential customers by answering product and service questions; suggesting information about other products and services.
2-Open customer accounts by recording account information.
3-Maintain customer records by updating account information.
4-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5-Maintain financial accounts by processing customer adjustments.
6-Recommend potential products or services to management by collecting customer information and analyzing customer needs.
7-Prepare product or service reports by collecting and analyzing customer information.
8-Contribute to team effort by accomplishing related results as needed.
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »