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Prateek S. | Elance
 
176985602337900
Last Sign-in: Aug 12, 2015

Prateek S.

ServiceNow Implementation Specialist | ITIL® V3
   India
  |   Ghaziabad, Uttar Pradesh

Overview

Minimum Hourly Rate $30

Service Now Consultant | IT Service Management Developer | ITIL® V3 | ServiceNow Certified Implementation Specialist

3 Years of experience in ITSM solutions and implementation.

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Skills (8)

Tested
ServiceNow
ITIL Certified
Apache Jmeter
Xcode
Web Services
Ldap
SSo
SCCM

Service Description

3 Years of experience in ITSM solutions and implementation.

CORE COMPETENCIES
(IT Service Managment)
Incident Management, Problem Management, Change Management,Service Request Management, Configuration Management, Service Level Management, Reporting, Scripting(JavaScript, Server, Client & Jelly), Web Services, Integrations, with other tools and development of custom applications

Performance testing of various applications in Service-now through Apache Jmeter.

Expertise: Implementation and customization expert for ITSM Tool Implementation. ( ServiceNow)

Experience in all aspects of client engagement lifecycles including effort scoping, product implementation & development, production support, and system upgrades.


• Application UI Configuration
• Workflow Configuration
• Development of required client specific reporting
• Development of requirement integration components (SSO, LDAP, etc)
• Key member of the overall implementation project team
• Prepare all client facing and internal deliverables that are technology related
• Interface with ServiceNow technical teams, to successfully set up the SaaS platform
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences

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Overview  |  Job History  |  Resume/C.V.

Keywords

ServiceNow
Service now
Implementation Specialist
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prats2711
Type
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Member Since
April 2014
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Prateek S. | Elance

Prateek S.