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Precious Lorraine Aristorenas | Elance
 
176985602337900
Last Sign-in: Mar 13, 2015

Precious Lorraine Aristorenas

Available for work.
   Philippines
  |   Makati City, Metro Manila

Verified Freelancer

Precious Lorraine Aristorenas's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I am a highly motivated candidate willing to fulfill a challenging job.
As my resume shows, I have already gained a lot of work experience, focused on management and customer service. In these jobs, I learned how to adapt to customers and clients expectations and deal with a variety of different people.
I consider myself to be a quick learner, open-minded and responsible. I am also creative, eager to learn, motivated and flexible. With my attention to details and being driven to work hard, I can offer support to your team.

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Skills (10)

Tested

Employment

Accenture Philippines
Workforce Analyst/ Service Deliver Ops Analyst Tea
2009 - 2014
• Track, analyze and report center and agent performance • Analyses and report historical data and trends and develop forecast models • Generate long-term and short-term forecasts • Manage...
Zenta Corporation Philippines
Mortgage Customer Service Representative
2008 - 2009
• Report directly to Team Lead • Conducted International inbound calls from the US • Ensures quality and timely service to all customers • Assists in resolving disputes and complaints with members,...
Lake Washington Communications Inc./iFloor.com
Workforce Specialist
2007 - 2008
• Closely analyses and compares the trending of Service Levels against Staffing Adherence real time, and decides on off-the-phone activities in order to meet the SLA requirements per interval •...
Hinduja Global Solutions Inc.
Workforce/Real-Time Analyst
2005 - 2007
• Attend weekly and daily staffing review meetings with management and forecast/scheduling analyst detailing previous and current week’s performance and forecasted performance of remainder of...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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preciouselaine
Type
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Member Since
December 2014
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Precious Lorraine Aristorenas | Elance

Precious Lorraine Aristorenas