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Princess Bansil | Elance
 
176985602337900
Last Sign-in: Feb 18, 2015

Princess Bansil

English Teacher/Sales and Customer Service Expert
   Philippines
Pampanga

Overview

Minimum Hourly Rate $5

Seeking for a long term challenging and rewarding home based career where I can apply my strong work ethic, education, and expertise upon working in a company wherein I can be an asset for its growth and success.

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Skills (9)

Tested
Leadership
Customer Service Expert
Excellent English verbal and written communication skills.
Active listening and comprehension skills.
Interpersonal Skills
Multitasking
Organizing
Knowledge on technical equipment

Service Description

I'm currently working as Online English Teacher and I've been a Call Center Agent for almost six years. I became expert in providing excellent customer service and I learned effective techniques in dealing with different types of customers. I've been one of the best sales, billing, technical and customer care Representative. I also got promoted to be a part of Training Support which gave me an opportunity to teach/coach newly hired agents.

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Employment

Waiyuguo
Online English Teacher
2014 - Present
Conduct online English lesson using teaching material or free talk to help students improve their English communication skills.
StarTek
Customer Service Representative/Red Hat Support
2013 - 2014
Assist and guide newly hired agents with regards to company’s processes, policies and procedures. Support and handle mini team trainee to help them pass training and ensure they are ready once...
Stream Global Services
Chat/Voice Technical Support Professional
2012 - 2013
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, VOIP and more.
TeleTech
General Care Representative
2012 - 2012
Provides overall customer service support such as sales, inquiries, billing and technical support.
Sutherland Global Services
Sales Consultant
2009 - 2012
Make effective sales effort and selling strategy for successful car rental reservation and to sell company product and services.

Education

System Technology Institute (STI)
Diploma in Computer Studies
2004 - 2006
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Princess12486
Type
Individual
Member Since
December 2014
Elance URL
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Princess Bansil | Elance

Princess Bansil