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Princess P. | Elance
 
176985602337900
Last Sign-in: Jul 27, 2015

Princess P.

Your friendly Virtual Assistant is here!
   Philippines
  |   Manila, Manila
  |  9:21 am Local Time

Verified Freelancer

Princess P.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

My knowledge and skills was honed by more than 4 years of working as a Customer Service Representative at leading BPO companies here in the Philippines. I am fluent in English both spoken and written and had experience with Data Entry. I am proficient in using MS Office such as Word, Excel, Powerpoint, Outlook, etc. I also have adept office skills as well as maximizing the use of search engines for research and social networking. I am also a skilled in transcribing medical terms.

I have a keen eye to perfection and I always strive to bring...

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Portfolio

Skills (8)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed

Employment

Fivestar Real Estate
Administrative Support
2013 - Present
• Managing all of the social media of the client. • Updating Wordpress websites • Uploading listings, data, photos • Creating and uploading videos. • Client contact, customer service and handling...
Social Media Experts
Customer Service and Order Processing Specialist
2013 - 2013
• Collect information for orders from customer and process info Google Drive Spreadsheet • Ensure order information is complete • Entering orders timely and accurately • Provide a pleasant...
VSM Marketing
Local SEO Project Manager
2013 - 2013
• I provide local SEO services to clients. • Process of on boarding clients and managing the monthly work for clients. • Communicating with clients directly. • Wordpress Posting pages and blogs,...
United Health Services
Merchant Check Verification Officer
2013 - 2013
• Calling banks for check verification. • Calling banks to make sure that client has sufficient funds on their checks • Updating clients information if they have good and outstanding balance on...
Social Advertising Alliance
Social Media Manager
2013 - 2013
• Managing all of the social media of the client. • Posting article related to their account to increase traffic on their site. • Likes and add friends on Facebook on same vicinity area for...
Neoscythe
Craigslist Poster
2012 - 2012
• Handle different craigslist account and posting jobs in job categories. • Responsible for daily reports and login credential using excel. • Responsible to email clients on daily basis. • Posting...
IBM Daksh
Customer Service Specialist
2007 - 2007
• Handle basic troubleshooting on all mobile phones. • Responsible for the activation of new and refurbished phones. • Handled Account Spending Limit Customers and evaluate their account for...
ePLDT Parlance System Inc.
Customer Service Representative
2006 - 2007
• Monitoring customer feedback and review on customer satisfaction. • Responsible for profitability and to achieve pre-determined targets. • Responsible for providing customer service support over...
Brand Channel Inc.
Data Entry
2003 - 2006
•Acted as a front liner for customers’ orders and queries, also acted as liaise between the management and the customers. •Encode sales invoice and responsible for inventory of stocks. •Responsible...

Education

Skills Development Knowledge
Culinary Arts
2010 - 2011
AMA Computer College
Computer Science
1999 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
princessgpar
Type
Individual
Member Since
January 2014
Elance URL
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0
Princess P. | Elance

Princess P.