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Princess E. | Elance
 
176985602337900
Last Sign-in: Mar 9, 2014

Princess E.

BA Speech Communication graduate
   Philippines
  |   san pedro, laguna
  |  6:56 pm Local Time

Overview

Minimum Hourly Rate $3

I am a BA Speech Communication graduate from the prestigious University of the Philippines. I am very hardworking and determined.

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Skills (10)

Tested
U.S. English Basic Skills Test
My Score
avg
U.S. Academic Writing Test
My Score
avg
Passed

Service Description

As a BA Speech Communication graduate, I am interested in both oral and written communication. I have almost 3 years of working experience as a CUSTOMER SERVICE REPRESENTATIVE, 3 months of working experience as an ONLINE ENGLISH TUTOR, and a month of internship as an HR ASSISTANT. I have also been ORGANIZING SEMINARS AND EVENTS for our college and/or community. Interacting with people, either face-to-face or mediated, motivates me to work.

Here are my work experiences:

SMOOTHMOVES (HR Assistant Intern, April 2011 May 2011)
-interviewed applicants
-did company and job orientation to new employees
-did administrative tasks like folder filing and data entry

AGUEJONG (Part-time English tutor, October 2010 February 2011)
-taught English comprehension to Korean students of all ages, from beginner to advanced level
-monitored students' progress

NCO (Customer Service Representative, May 2010 July 2010)
-answered calls from Amazon.com(an online shopping site) subscribers
-assisted customers in website navigation and product information
-processed payments and explained billing information
-processed order requests


APAC (Customer Service Representative, April 2008 September 2009)
-answered calls from MediaNews Sprint (a US-based telecommunications company) subscribers
-offered plans and promos to customers
-cancelled accounts
-opened new accounts
-explained billing information and transacted billing activities
-answered customer inquiries
-assisted customers in...

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Employment

SMOOTHMOVES
HR Assistant Intern
2011 - 2011
-interviewed applicants -did company and job orientation to new employees -did administrative tasks like folder filing and data entry
AGUEJONG
English tutor
2010 - 2011
- teaches Korean students how to properly pronounce English words and construct grammatically correct sentences - develops English comprehension skill of Korean students through reading - instills...
NCO
Customer Service Representative
2010 - 2010
-answered calls from Amazon.com(an online shopping site) subscribers -assisted customers in website navigation and product information -processed payments and explained billing information...
APAC
Customer Service Representative
2008 - 2009
- Answers calls from MediaNews (a US-basednewspaper publishing company) subscribers - Offers plans and promos to customers - Assists customers with account inquiries - Creates accounts for...
TELEPERFORMANCE
Customer Service Representative
2007 - 2008
-answered calls from Sprint (a US-based telecommunications company) subscribers -offered plans and promos to customers -cancelled accounts -opened new accounts -explained billing information and...

Education

University of the Philippines
Bachelor of Arts in Speech Communication
2005 - 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

tutor
customer service
data entry
english
virtual assistant
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Identity
Username
prne
Type
Individual
Member Since
April 2012
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Princess E. | Elance

Princess E.