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Iycsis C. | Elance
 
176985602337900
Last Sign-in: Jan 30, 2014

Iycsis C.

Experienced Virtual Agent
   United States
  |  12:20 am Local Time

Verified Freelancer

Iycsis C.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $10

I'm a military spouse looking to explore the world of freelancing and take on different challenges and provide my expertise to any company seeking professional and reliable assistance for their ongoing everyday success. I can multitask and have an Immaculate professional speaking voice. I am a very quick learner and can adapt to changes. I promise and vow to be a huge asset to any project I am hired for.

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May 27, 2012|Customer Service|Private|Completed
Sep 14, 2010|Customer Service|Private|Completed
|
4.7

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Portfolio

This is a spreadsheet I created while working for a company.
This is an example of email handling While working for a company

Skills (6)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Computer Skills Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed
Data Processing

Service Description

Over 10+ Years of Professional Customer Support as was Virtual Assistance in Administration, Customer Support, Data Entry, and Personal Assistance

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Employment

5 Star Cleaning NYC
Inbound Customer Service Call Center Manager
2012 - 2012
Handled all Administrative and Human Resource Duties as well as supervised all Customer service representatives. Managed the phone queue and provided quality assurance by monitoring calls and...
Stewart Response Group
Virtual Customer Service/Sales Agent
2009 - 2009
Responsible for providing inbound customer service for mail orders solicited by direct mail, magazines, and commercials. Duties also included outbound sales support and data entry through the...
JC Penny
Sales Associate
2008 - 2008
Responsibilities included offering and encouraging every customer at checkout to apply for store charge card. Mainly responsible for assisting and providing excellent customer service with...
Joyce Leslie
Sales Associate
2007 - 2007
Responsible for providing customer support for customers for merchandise on the sales floor which includes assisting with staff on duty to keep sales floor neat and clean on a daily working...

Education

Uniondale High School
Diploma
1992 - 1996
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Assistant
Virtual Agent
Data Entry
Admin
Customer Service
Data Processing
Email Support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
ProudNavyWife
Type
Individual
Member Since
June 2010
Elance URL
Verifications
0
Iycsis C. | Elance

Iycsis C.