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Patricia Clarke | Elance
 
176985602337900
Last Sign-in: Dec 13, 2012

Patricia Clarke

Quality, Accurate & Timely Service
   United States
S. Lancaster

Overview

Minimum Hourly Rate $20

I have 23+ years of administrative experience in academics, banking, and financial markets. Skilled in Microsoft Office products, including PowerPoint, Access and some Project. Contact Management includes Access database creation and maintenance, ACT! customization and maintenance, Smart Office contact management. Experience with Outlook and Lotus Notes calendars, meeting makers and email. Currently hold life/health insurance license in MA.

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Skills (7)

Tested
General Office Skills
Office Skills Test
My Score
avg
Microsoft PowerPoint
Microsoft PowerPoint 2003 Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Resume Writing
Resume Writing Skills Test
My Score
avg
Customer Service
Computer Skills
Microsoft Access Administration

Service Description

Services Offered include data entry, word processing, spreadsheet creation and maintenance, database maintenance and organization, appointment selling (no cold-calling), seminar/event planning, desktop publishing using Microsoft Publisher.

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Employment

Baystate Financial Services
Personal Marketing Assistant/Practice Manager
2006 - Present
Duties include, but are not limited to: Contact database setup, customization & management, call handling, client service, event management, appointment scheduling and follow-up, correspondence
The Corporate Benefits Group
Client Support Services Coordinator
2007 - 2011
Responsible for the Client Support Services Center including COBRA/HIPPA administration and customized Employee Benefit Statements. I personally managed the COBRA process, from the Qualifying Event...
Citizens Bank
Administrative Coordinator for In-Store Training
1999 - 2005
Duties included, but were not limited to: Coordinating new hire training classes at multiple sites, preparation, updating order of training materials, preparing regional sales reports, personal...

Education

LaSalle University
Master of Science in Education Counseling
1996 - 1997
Atlantic Union College
Bachelor of Science in Psychology
1986 - 1990
Overview  |  Job History  |  Resume/C.V.

Keywords

contact management
executive assistant
virtual assistant
transcription
database management
customer service
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Identity
Username
PTClarke
Type
Individual
Member Since
June 2009
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Patricia Clarke | Elance

Patricia Clarke