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Jonathan P. | Elance
 
176985602337900
Last Sign-in: Mar 13, 2015

Jonathan P.

QualityAssurance,Zendesk,RockstarVA,Email/Chat Sup
   Philippines
  |   Tarlac City, Tarlac

Overview

Minimum Hourly Rate $3

I have worked as a tier II support in a BPO company here in the Philippines, handling over 20 associates under my team. I am responsible for auditing live and recorded calls, coaching my associates, generating reports, and presenting data to our clients in Atlanta, GA.

I have been working in the BPO industry for over 5 years and have handled various lines of business such as inbound and outbound customer service, technical support, billing, escalations, and chat.

I bring value to my clients and aim for 100% satisfaction. I deliver...

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Tested
Overview  |  Job History  |  Resume/C.V.

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punz_829
Type
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Member Since
March 2015
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Jonathan P. | Elance

Jonathan P.